StandWater Water Pressure Alerts — Terms & Conditions
Version 1.0 · 5 November 2026
Meters can stop working and readings can be unavailable, inaccurate or delayed. Notifications may not be generated, sent, delivered, received or displayed. No notification does not mean that water pressure is normal. StandWater is an information service, not an emergency warning system. The liability limitations below apply only to the extent permitted by South African law.
1. About the service
These terms describe the water-pressure information and optional notification service provided under the StandWater brand by Standwater Holdings PTY Limited. Read them before subscribing. They supplement the general website terms and take precedence for this service if the two conflict, subject always to applicable law.
Readings relate to the identified meter location and may differ from pressure or water availability at your property. A pressure reading does not establish water quality or confirm that water is safe to drink. StandWater does not control or guarantee the municipal water supply.
2. Meter availability and readings
Meters, sensors and supporting equipment may fail, lose power or connectivity, require maintenance, or report incomplete, inaccurate or delayed information. Website data may therefore be missing or out of date, even when a previous reading remains visible. Check the reading timestamp and any availability notice. StandWater does not promise uninterrupted meter operation, continuous coverage, or that every change in water pressure will be detected or recorded. These limitations do not remove any service-quality obligation imposed by law.
3. Notifications are not guaranteed
Alerts depend on available readings, alert rules, selected preferences, server processing, internet and mobile networks, third-party push services, browser support and device settings. Quiet hours, permissions, power-saving settings, an offline device or other technical conditions can prevent or delay an alert.
Notifications may be delayed, missed, duplicated, arrive out of order, or describe a condition that has already changed. A successful test or an indication that a push service accepted a message does not guarantee future delivery or that a message appeared on your screen. The absence of an alert is not confirmation of normal pressure or uninterrupted supply.
4. Use independent checks
Use StandWater as supplementary information. Independently check conditions before making decisions involving water supply, storage, pumps, appliances, property or business operations. Do not rely on it as your sole safeguard against injury, loss or damage, or for emergency response. Obtain appropriate assistance where necessary. Keep notification permissions and preferences up to date on each device you use.
5. Limitation of liability — please read carefully
To the extent permitted by applicable law, StandWater is not liable for loss or damage caused by meter or sensor malfunction, unavailable or inaccurate readings, service interruptions, or notifications that are delayed, not generated, not sent, not delivered, not received or not displayed. Subject to the same legal limits, this includes consequential loss, lost income, business interruption and losses resulting from reliance on an alert or the absence of an alert.
This limitation does not exclude or restrict liability for fraud, wilful misconduct, gross negligence, or any liability, duty, remedy or consumer right that cannot lawfully be excluded or restricted. Nothing in these terms requires you to waive rights under the Consumer Protection Act or other applicable South African law.
6. Free pilot and any future paid service
The current notification pilot is free. These terms do not authorise a charge, automatic conversion to a paid plan, or a debit to your account. Before a paid service begins, its price, payment frequency, cancellation arrangements and applicable terms will be disclosed separately for your agreement. Any statutory rights relating to paid services remain applicable.
You may unsubscribe from notifications using the notification settings on your device. Coverage and technical features may change as the service develops. Changes remain subject to applicable law and any commitments made under a future paid agreement.
7. Privacy
Device subscription information is used to provide and manage notifications. Please also read StandWater’s Privacy Policy for information about personal data. These terms do not provide consent for unrelated marketing or additional uses of personal information.
8. Updates and your rights
Material changes to these terms will be brought to users’ attention before they apply, and further agreement will be requested where required by law. Changes do not retrospectively remove accrued rights. Merely publishing this page does not establish that existing subscribers have accepted it.
South African law applies. Nothing here prevents you from approaching a competent court, regulator or consumer dispute-resolution body. If a provision is unlawful or unenforceable, it applies only to the extent lawful; the remaining provisions continue insofar as they can operate fairly and lawfully.
9. Contact
Questions about these terms or a service problem? Contact StandWater. Reporting a problem does not guarantee an immediate response or replace emergency assistance.
Important information about water pressure alerts
Pressure meters and notifications can fail or be delayed, including during connectivity or power outages. The absence of an alert does not mean that water pressure is normal. Readings represent the monitoring point and do not guarantee water pressure or supply at individual properties. Any limitation of liability applies only to the extent permitted by applicable law.